Advocacy and Education Program Support
Purpose:
This position offers general office support to the core programs of MHAM
Location:
MHAM, 475 Cleveland Ave N #222, Saint Paul MN 55104
Key Responsibilities:
- Answer incoming calls
- Assign new cases to Individual Advocates
- Provide information on and referrals to community resources and support groups
- Verify information on resource lists
- Maintain educational materials list
- Mail education packets
- Label materials with MHAM contact information
- Make copies for Issues Advocacy, Individual Advocacy, and Education Programs
Reports to:
Policy and Outreach Associate
Length of Appointment and Time Commitment:
Minimum of three months; minimum of four hours per week during regular business hours (Monday – Friday, 9 am – 4:30 pm)
Qualifications:
- Strong interest in issues facing people living with mental illnesses
- Good communication skills
- Comfort in speaking on the phone
- Sensitivity toward people living with mental illnesses and their families
Support Provided:
Volunteers will receive a one-hour orientation to the agency and a two-hour training on the duties for the position, as well as on-going supervision from the Policy and Outreach Associate. Individual Advocates and the Education Coordinator will also be available to answer questions.